Overview:
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset.
We promote a service-driven culture of high performance that encourages career and professional development.
The Hilb Group is currently seeking a motivated and ambitious Benefit Technology Specialist to join our team.
This position will report to our agency located in Cranston, RI.
The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.
This is a remote or in-office position.
Responsibilities:
Assist with implementing and building clients on Employee Navigator helps research and resolve system and process issues.
Communicate and train clients and internal team members once set up is completed.
Set up of EDI file feeds within agreed upon timelines and service level agreements.
Maintain knowledge of new and existing partners’ EDI requirements.
Learn to read EDI data, EDI specifications and internal spec reviews to resolve EDI-related issues.
Define required layouts/file specifications, frequency of file transmission, connectivity options/information, etc.
Communicate with clients and key stakeholders via phone, email, and interoffice technology platforms (Salesforce, Microsoft Teams, Outlook)
All other duties as assigned.
Qualifications:
Previous experience with Employee Navigator and/or benefit administration software preferred, but not required.
Previous EDI setup (834/Data Exchange File Feeds) preferred but not required.
2–4-year college degree preferred, but not required.
Comfortable managing large numbers of simultaneous projects – highly organized and can prioritize a high-volume workload.
Exceptional problem-solving, analysis, and time management skills, self-sufficient and initiative-taker.
Ability to work in a fact paced environment and comfortable with starting and stopping projects to assist with urgent requests frequently.
Comfortable navigating and working within benefit technology platforms.
Salesforce (chatter)Benefit Point Employee Navigator or benefit technology software (Ease, Payroll Platforms) Carrier EDI Companion Guides Image Right Microsoft Office (outlook, excel, teams)
Must be proficient with excel (intermediate to advanced) V-Look Up/Match/Formula function
Ability to work in a team environment as well as independently.
Comfortable with communicating professionally with internal and external via phone, email, video, and audio conferencing.
Benefits:
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment.
Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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