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Posted : Saturday, June 08, 2024 11:38 PM
Arancia Physical Therapy Success Description: Administration
We are looking for a candidate to fill an administrative/sales position at Arancia Physical Therapy, in Cranston, RI.
The successful candidate will be achieving an 80% referral conversion rate within 6 months to ultimately help the company to achieve it’s MISSION of: “We Help People in New England Aged 40+ Get Back To Their Favorite Activities & Sports While Avoiding Surgery, Painkillers, & Multiple Trips To The Doctor’s Office.
” To achieve the level of success that we are looking for, you will be required to: * Be involved in the creation of internal and external marketing material i.
e blog posts, free tips reports, workshop events AND make yourself available for scheduled telephone appointments to talk to the people who request this marketing information you will be creating.
* Be responsible for *_limiting “drop-offs”_* - Patients who book appointments and then drop off schedule are not good for either parties involved.
Because of that, you will be required to be pro-active in making regular re-activation phone calls to the people who have dropped off the schedule.
* *_Drive referrals_* — within 3 months we expect you to be independent with handling conversations, both in person and on the phone, with potential patients that will lead them to being a regular and lifetime patient.
* Your “warm lead conversion” rate — one of the *biggest *responsibilities of this position will be your ability to effectively communicate to our potential patients the benefits of physical therapy so they can “make better decisions about their health”.
We expect a *_conversion of 1 in 3_ *of the patients that request a free report or inquire about our services.
This is different than those who come in with referrals, as those patients are further along their recovery journey and we expect to convert 8 out of 10 (or 80% as listed above).
It will be expected to become proficient at this in 3 months.
* Become proficient in successfully communicating the patient’s out of pocket responsibility *_before _*they arrive for their first visit.
This will also include overcoming financial objections such as, “_I can’t afford it? Do you take my insurance?” Etc, etc.
_ * Be dependable, on time, willing to do things because they need to be done without thinking “that’s not my job” or “that’s not why I was hired”.
Your presence alone illustrates your commitment to being a team player and making _EVERYONE’S_experience better, either team mate’s or patient’s.
This will prove that you don’t like or need to be micro-managed, only able to complete tasks assigned to you.
* Be proficient with computers, software such as word, excel, powerpoint, google drive, sending and receiving email, managing a computer either PC or MAC.
* Possess a thirst to find things that need to be done or be done better.
Never thinking, “My job is done”, but rather “what can I do next?” * Possess a _genuine interest_ in people, talking to them and getting to know them.
Understanding them on a level that will help you better solve their concerns, spoken and unspoken.
* Ultimately the success of this position and your ability to exceed the expectations listed above is your ability to adhere to the following *core values*: _Have Fun, Be Happy & Laugh_ _Be Grateful and Be Humble_ _Embrace and Drive Change_ _Pursue Growth and Learning_ _Build a Positive Team and Family Spirit_ _Create 5 Star Experiences_ _Care for People Before Providing Patient Care_ _Anticipate Needs of Patients and Team Members_ _Be Passionate, Determined, and Creative_ \_\_ _Kind words can be short and easy to speak, but their echoes are truly endless - Mother Teresa_ \_\_ The *_successful candidate will work for the owner of the business to ensure that these core values are present in the day to day running of the business_* — and ultimately, responsible for the successful growth of the business.
All hiring (and firing) at Arancia Physical Therapy is based with these Core Values firmly in mind and we look forward to discussing them more with you at the interview - when we can also discuss other benefits and incentives should you choose to join our team.
Work Remotely * No Job Types: Full-time, Part-time Pay: $15.
00 - $18.
00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday * No weekends Education: * Associate (Preferred) Work Location: In person
The successful candidate will be achieving an 80% referral conversion rate within 6 months to ultimately help the company to achieve it’s MISSION of: “We Help People in New England Aged 40+ Get Back To Their Favorite Activities & Sports While Avoiding Surgery, Painkillers, & Multiple Trips To The Doctor’s Office.
” To achieve the level of success that we are looking for, you will be required to: * Be involved in the creation of internal and external marketing material i.
e blog posts, free tips reports, workshop events AND make yourself available for scheduled telephone appointments to talk to the people who request this marketing information you will be creating.
* Be responsible for *_limiting “drop-offs”_* - Patients who book appointments and then drop off schedule are not good for either parties involved.
Because of that, you will be required to be pro-active in making regular re-activation phone calls to the people who have dropped off the schedule.
* *_Drive referrals_* — within 3 months we expect you to be independent with handling conversations, both in person and on the phone, with potential patients that will lead them to being a regular and lifetime patient.
* Your “warm lead conversion” rate — one of the *biggest *responsibilities of this position will be your ability to effectively communicate to our potential patients the benefits of physical therapy so they can “make better decisions about their health”.
We expect a *_conversion of 1 in 3_ *of the patients that request a free report or inquire about our services.
This is different than those who come in with referrals, as those patients are further along their recovery journey and we expect to convert 8 out of 10 (or 80% as listed above).
It will be expected to become proficient at this in 3 months.
* Become proficient in successfully communicating the patient’s out of pocket responsibility *_before _*they arrive for their first visit.
This will also include overcoming financial objections such as, “_I can’t afford it? Do you take my insurance?” Etc, etc.
_ * Be dependable, on time, willing to do things because they need to be done without thinking “that’s not my job” or “that’s not why I was hired”.
Your presence alone illustrates your commitment to being a team player and making _EVERYONE’S_experience better, either team mate’s or patient’s.
This will prove that you don’t like or need to be micro-managed, only able to complete tasks assigned to you.
* Be proficient with computers, software such as word, excel, powerpoint, google drive, sending and receiving email, managing a computer either PC or MAC.
* Possess a thirst to find things that need to be done or be done better.
Never thinking, “My job is done”, but rather “what can I do next?” * Possess a _genuine interest_ in people, talking to them and getting to know them.
Understanding them on a level that will help you better solve their concerns, spoken and unspoken.
* Ultimately the success of this position and your ability to exceed the expectations listed above is your ability to adhere to the following *core values*: _Have Fun, Be Happy & Laugh_ _Be Grateful and Be Humble_ _Embrace and Drive Change_ _Pursue Growth and Learning_ _Build a Positive Team and Family Spirit_ _Create 5 Star Experiences_ _Care for People Before Providing Patient Care_ _Anticipate Needs of Patients and Team Members_ _Be Passionate, Determined, and Creative_ \_\_ _Kind words can be short and easy to speak, but their echoes are truly endless - Mother Teresa_ \_\_ The *_successful candidate will work for the owner of the business to ensure that these core values are present in the day to day running of the business_* — and ultimately, responsible for the successful growth of the business.
All hiring (and firing) at Arancia Physical Therapy is based with these Core Values firmly in mind and we look forward to discussing them more with you at the interview - when we can also discuss other benefits and incentives should you choose to join our team.
Work Remotely * No Job Types: Full-time, Part-time Pay: $15.
00 - $18.
00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday * No weekends Education: * Associate (Preferred) Work Location: In person
• Phone : NA
• Location : 190 Midway Road, Cranston, RI
• Post ID: 9122956942
