*About Us:*
The Fairfield Inn and Suites is a renowned hospitality brand dedicated to providing exceptional guest experiences.
We pride ourselves on offering comfortable accommodations, attentive service, and a welcoming atmosphere that makes every guest feel at home.
Join our team and be part of a dynamic environment where your passion for hospitality can shine.
*Job Description:*
We are currently seeking a friendly and customer-oriented Front Desk Associate to join our team at The Fairfield Inn and Suites.
As a Front Desk Associate, you will be the first point of contact for our guests, responsible for providing outstanding service and creating a positive impression from the moment they arrive.
*Responsibilities:*
* Greet guests with a warm and welcoming demeanor upon arrival
* Check guests in and out efficiently, ensuring accuracy with reservations and payment information
* Respond to guest inquiries, requests, and complaints in a timely and professional manner
* Provide information about hotel amenities, local attractions, and directions as needed
* Process reservations, cancellations, and modifications accurately
* Handle cash and credit card transactions securely and accurately
* Maintain a clean and organized front desk area
* Collaborate with other departments to ensure guest satisfaction and smooth operations
* Follow hotel procedures and policies to uphold quality standards and guest satisfaction
*Requirements:*
* Previous experience in customer service or hospitality preferred
* Excellent communication and interpersonal skills
* Strong organizational and multitasking abilities
* Proficiency in computer systems and hotel management software is a plus
* Ability to work flexible hours, including evenings, weekends, and holidays
* High school diploma or equivalent
*Benefits:*
* Competitive salary
* Opportunities for growth and advancement within the company
* Employee discounts on hotel stays and amenities
* Comprehensive training and development programs
* Positive and supportive work environment
*How to Apply:*
If you are passionate about providing exceptional service and creating memorable experiences for guests, we would love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and why you would be a great fit for the Front Desk Associate position at The Fairfield Inn and Suites.
We look forward to welcoming you to our team!
Job Type: Part-time
Pay: $17.
91 - $18.
74 per hour
Expected hours: 20 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Evening shift
* Holidays
* Morning shift
Work setting:
* In-person
Ability to Relocate:
* Wakefield, RI 02879: Relocate before starting work (Required)
Work Location: In person
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